Yes. Ceramic Dining is a registered Indian company.
Ceramic dining does not have a company owned production unit. Our mission has always been to work with village-based artisans across India employing their regional textile skills and specialties. This commitment has helped preserve the traditional crafts of India and created employment opportunities in rural areas.
We try to maximize the handmade process as far as possible.
Each product on the website has a unique code attached to it. You can view the SKU code of the product by visiting the product page.
No you can checkout as guest also.
The standard packing procedure is using corrugated paper / board and a waterproof plastic wrap. Fragile items are safely secured with bubble wrap / thermocole.
You will be notified with an email.
If you are a registered customer you can check your order status in your account or Track Order Page.
No, you can’t cancel your order.
We make every effort to keep all products in stock. However, there may be times when unexpected demands exceed our supply. If you place an order for an item which is not in stock, we will inform you through an email and credit your credit card within seven business days of purchase. We will not retain your request for an out of stock product in a back order system. In the future, we hope to be able to notify you when an out of stock item becomes available which would allow you to place a new order for this product.
We offer you multiple payment methods. Whatever your online mode of payment, you can rest assured that our trusted payment gateway partners use secure encryption technology to keep your transaction details confidential at all times.
We do not store credit card information on our website. Your credit card information is safe with payment solution providers.
We make every effort to process your order as quickly as possible. We usually require 5-7 working days to dispatch your order. However if the quantities ordered are more than 5 pieces per product per style, or in case the item ordered is under production it may take longer to process the order. In such cases we keep you posted through email.
Please email us through our Contact Us page.